This study looked into the differences between black and white parents’ satisfaction with care on neonatal intensive care units (NICUs). 249 families took part in the study 52% of them were white and 42% of them black. On the whole black parents were more negative than the white ones. Black parents tended to be more dissatisfied with how nurses supported them and wanted more compassionate and respectful communication whereas white parents were more dissatisfied with inconsistent nursing care and lack of education about their child.
You can read the abstract of this article here.